Ordering and Return Information -
Please look carefully at the photos and read the descriptions thoroughly before placing your order. It is important that you understand the condition of the antique item before you buy it. If you have any questions about the item, please contact us.
Our Guarantee: All items shown as antiques are guaranteed to be authentic antiques. Reproductions are clearly indicated in the description.
Returns & Refund Policy: If purchase online, please give us a call to request a return. You can return an item if it is in the same condition in which you received it and if you call to request a return within 14 days of receipt. You will be offered a store credit or immediate exchange for the purchase value of the item. If you prefer a refund, you will be eligible to receive a 90% refund on the item. Shipping cost can not be refunded. Customer is responsible for return shipping cost. The 10% restocking charge will help cover our handling and credit card costs. Custom items, restoration, and framing are not eligible for refunds.
Condition of Maps and Prints: Minor defects due to age may be present. Significant defects are noted in our descriptions and shown in our photographs. If the map you receive is not as it was represented on our website (if it has significant differences in condition), please contact us for a full refund. If you have any questions about the condition, please contact us.
For purchases in our store, you may exchange your item for store credit, if the item is returned within 30 days and is in the same condition as when the item was purchased. If you prefer a refund, you will be eligible to receive a 90% refund on the item. The 10% restocking charge will help cover our handling and credit card costs. Custom items and framing are not eligible for refunds.
Please note: Maps are subject to availability and prices of items are subject to change. We will do our best to provide you with comparable alternatives from which you may select, if an item becomes unavailable.
Sizes: Vertical measurements are normally given before horizontal. Sizes are accurate to the nearest quarter inch. Map sizes are measured to the neatline (border) unless otherwise noted.
Mail Ordering: Orders may be placed through the secure website, by phone by calling 508-945-1660 (MA) or by email. Email orders will require a phone call in order to collect payment information (sensitive information should not be sent by email).
In Person: Our store on Cape Cod is open daily, year ’round. You are welcome to call to verify availability of an item, to check our hours, or to make an appointment with Bob, the owner. Our website should accurately represent the items available in-store.
Payment Methods: Payment may be made by check or credit card. If you would like to purchase an item and pay by check, please call to reserve the item.
Shipping: We offer shipping through USPS Priority and also UPS. All shipments are insured. Shipping within the US generally costs $10-$20 depending on the size, weight, insurance, and distance to travel. If we discover that the actual cost of shipping is notably lower than the amount paid by the customer, we are happy to refund the difference.
International orders will be quoted separately, but often cost around $50-60 or more if additional insurance is required. If the customer chooses a shipping method that does not include insurance, they are acknowledging and accepting the risk that the item could be damaged during shipping and neither Maps of Antiquity or the shipping company can be held accountable. International shipments may be subject to customs, duties, or taxes. We do not know what those might be and they are not included in the cost of shipping. You may be responsible for paying those amounts before you can take possession of your item.
Shipping costs for framed pieces may be more than what the website charges (it is difficult to be accurate with the size and weight of shipping for 10,000 different items!) and we are happy to calculate a personalize shipping quote for framed items- just contact us. Large framed, specialty and extra large items may be shipped through an independent shipper. We will make the arrangements and finalize them with you prior to shipping.
Sales Tax: There is 6.25% sales tax for shipments to Massachusetts.
Orders are normally processed within 24-48 hours of order receipt.
Note that the price you pay for shipping covers for part of the cost of packaging, shipping and insurance. We do not earn a profit from shipping to you.
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